La Maison Simons
Customer Service Role at Simons Campus
Job Description
Join Simons in Quebec City as a Web Customer Service Associate and excel in providing exceptional customer support while using innovative technology. Your skills will enhance the online shopping experience.
As part of the Simons Web Customer Service team, you will closely support customers by addressing their questions about purchases, merchandise, and returns. Your expertise in both English and French communication, alongside your friendly disposition, will create positive interactions. This full-time role offers opportunities for career growth and collaboration with your team.
Key Responsibilities:
• Answer inquiries about order status and returns
• Address questions related to the Les Simons loyalty program
• Communicate clearly with customers in both languages
• Work collaboratively to optimize online shopping services
• Utilize IT systems to manage customer interactions
Requirements:
• Excellent oral and written communication in English and French
• S...
As part of the Simons Web Customer Service team, you will closely support customers by addressing their questions about purchases, merchandise, and returns. Your expertise in both English and French communication, alongside your friendly disposition, will create positive interactions. This full-time role offers opportunities for career growth and collaboration with your team.
Key Responsibilities:
• Answer inquiries about order status and returns
• Address questions related to the Les Simons loyalty program
• Communicate clearly with customers in both languages
• Work collaboratively to optimize online shopping services
• Utilize IT systems to manage customer interactions
Requirements:
• Excellent oral and written communication in English and French
• S...