Customer Service Representative

SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities. We combine structured coaching, operational excellence, and a strong customer-first approach to create outstanding experiences for families.
As we continue to grow, we're looking for a driven, sales-oriented Customer Service Representative who thrives in a fast-paced environment and is motivated by results.
Drive Enrollment Growth
Conduct high-volume inbound and outbound calls, emails, and follow-ups
Convert inquiries into registrations for camps, leagues, and programs
Lead Generation & Pipeline Management
Proactively generate new leads through outreach and follow-ups
Build, manage, and maintain a healthy sales pipeline
Track all interactions accurately using CRM systems
Customer Relationship Building
Build strong rapport with parents and guardians
Understand customer needs and recommend best-fit programs