Customer Service Representative
Job Description
SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities.
We combine structured coaching, operational excellence, and a strong customer-first approach to create outstanding experiences for families.As we continue to grow, we're looking for a driven, sales-oriented Customer Service Representative who thrives in a fast-paced environment and is motivated by results.Drive Enrollment GrowthConduct high-volume inbound and outbound calls, emails, and follow-upsConvert inquiries into registrations for camps, leagues, and programsLead Generation & Pipeline ManagementProactively generate new leads through outreach and follow-upsBuild, manage, and maintain a healthy sales pipelineTrack all interactions accurately using CRM systemsCustomer Relationship BuildingBuild strong rapport with parents and guardiansUnderstand customer needs and recommend best-fit programsDeliver a high-energy, positive, and professional expe...