Customer Service Representative

**Salary**:- Competitive**Location**:- Mexico City**Country**:- Mexico**Business Unit**:- Operations**Vacancy Type**:- Fixed Term**Closing Date**:- 13 October ******Meet the recruiter**:- Shamsher BurhmSalary range: $18,000 -$ 20,000 mensualesLocation: Mexico City, HybridContract: Fixed Term, Full TimeWe are looking for a Customer Service Representative who will manage client and customer requests efficiently while driving continuous improvement in our processes.This role is key in overseeing the full order fulfilment process for both domestic and export customers.We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.This position is initially for a fixed term period of 3 months, with the possibility of an extension.
**About the role*****As the first point of contact for customer queries, you'll be responsible for processing orders, ensuring policy compliance, coordinating sh...