Customer Service Representative

Summary

HID Global is seeking a reliable, consistent and disciplined team member to join our growing Global Customer Service team. If you like to work within a fast-paced environment, ensuring that customers get the support they need, through all phases of their ordering experience, this is the role for you. The ideal candidate is committed to operational excellence, always demonstrates professional communication, and understands the importance of punctuality, predictability, and process compliance. You will be responsible for building and maintaining relationships with all the customers in your assigned regions, and you will play a key role in ensuring a high‑quality customer experience across all stages of the order cycle, while maintaining strong alignment with Sales, Operations, and Finance.

Duties and Responsibilities include the following. Other duties may be assigned.