UNC Health Care
Customer Service Representative, Physician Practice
Job Description
**Description**
Job Summary
The Customer Service Representative performs clinic, clerical tasks, such as registering patients, communication financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.
Responsibilities And Scope
+ Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices.
+ Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for a patient...
Job Summary
The Customer Service Representative performs clinic, clerical tasks, such as registering patients, communication financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.
Responsibilities And Scope
+ Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices.
+ Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for a patient...