Customer Service Representative- Part- Time

Overview

Customer Service Representative - Part-Time at Ritchie Bros. RB Global (NYSE: RBA) is a leading omnichannel marketplace serving buyers and sellers of commercial assets and vehicles worldwide. The role focuses on providing exceptional customer service, handling inquiries, processing payments and sale-day activities.

Responsibilities

• Organize keys, file documents by internal coding system and by Lot number; upload documents to the web for each sale.
• Communicate with multiple departments, teams and customers who sign up equipment, assisting with documents such as LOLCs and purge documents.
• Process payments from successful bidders.
• Provide customers with information about auxiliary services.
• Deliver superior customer service to all customers.
• Support RB Unreserved Commitment to Safety: promote safety and personal responsibility for yourself, your team, coworkers, and customers.
• Perform other ...