Customer Service Representative

A-1 Exterminators is seeking a Customer Service Representative to join their team.

This individual must be detail oriented and professional. Some collection experience preferred, but not required.

Skills & Experience

• Detail oriented
• Ability to multitask
• Proficient in all Microsoft applications
• Ability to work independently
• Ability to work in a fast paced environment
• Ability to stay calm under pressure

Job Description

• Receive incoming calls from current and prospective customer in a courteous and professional manner
• Make outgoing calls to current and prospective customers in courteous and professional manner
• Schedule appointment
• Confirm/reschedule appointments
• Communicate with customers through mail, email, fax, phone, etc.
• Input/Update customer information in company database while paying close attention to details
• Communicate ...