Customer Service Representative Edmonton

Become a vital part of Power Express as a full-time Customer Service Representative in Edmonton. You'll handle calls, provide quotes, and ensure exceptional customer service each day.
Power Express, a leading courier service, is looking to hire a Call Taker for their Edmonton operations. In this permanent role, you will manage inbound customer calls and input data efficiently. Ideal candidates will possess strong problem-solving abilities, a customer-focused attitude, and excellent communication skills.
Key Responsibilities:
• Respond to various customer inquiries and calls
• Provide friendly, efficient support for customer requests
• Create loyalty through exceptional service experiences
• Manage high call volumes using a multi-line phone system
Requirements:
• Basic technical skills, including data entry
• Team player with a focus on customer service
• Ability to multitask and prioritize effectively
• Advanced problem-solving skills in fast-paced situ...