Customer Service Representative & Back-Office Administrator

Job Title: Customer Service Representative & Back-Office Administrator
Location: Remote – Mexico or Colombia
Type of Contract: Full-Time | Remote (EOR)
Salary: $1,500 USD/month
Language Requirements: Near-Native English (Spoken & Written) – Required

We are seeking a skilled Customer Service Representative & Back-Office Administrator with experience in customer support, scheduling, and administrative operations to join our growing team. You will play a key role in handling customer interactions, coordinating dumpster rental operations, managing billing activities, and supporting back-office processes for U.S.-based service businesses. Your work will directly impact customer satisfaction, operational efficiency, and revenue retention across client accounts.

Key Responsibilities

• Answer inbound customer calls professionally and provide exceptional customer service while representing...