Customer Service Manager

Join Flagship Myer Melbourme as a Customer Service Manager - Be the driving force behind our customer service excellence!

Bring your strong leadership and retail experience to lead large teams across multiple departments in a customer focused, fast paced enviroment.

Champion the Myer strategy, manage daily operations, and provide ongoing coaching and leadership to your team. Working closely with the Myer Melbourne leadership team, this pivotal role offers excellent opportunities for career progression and succession planning.

About The Role:

• Lead and manage daily department operations to drive customer satisfaction and financial performance 
• Inspire and develop your team through effective coaching, feedback, and recognition
• Foster a high-performance, customer-first culture by role modelling service excellence
• Maximise team productivity through smart workforce planning and task delegation