Customer Service Manager at De Havilland

Elevate customer relationships with De Havilland Aircraft as the Customer Service Manager. Lead support for over eighty accounts in a dynamic aerospace environment.
In this role, you will be the main liaison between De Havilland and its global aftermarket clients, including airlines and MROs. With over five years in customer service, your expertise will drive strategic growth and enhance customer satisfaction. Your ability to manage service issues and parts orders is crucial in upholding our tradition of quality and reliability.
Key Responsibilities:
• Serve as primary contact for customer communications
• Manage parts orders and account strategies
• Oversee customer order processing and material returns
• Resolve discrepancies in invoicing and deliveries
• Lead projects and develop solutions for customer challenges
Requirements:
• Bachelor's degree in Business or related field
• 5+ years in customer service or account management
• 2+ years in Aerospace...