Customer Service Manager- 3Rd Shift (Mexicali)

What you will doEnsures all quality related items for assigned areas are complete and documented to meet established quality standards.Leads scheduling for assigned areas so coverage requirements are met.Leads activities for materials and logistics problem resolution of cells to ensure on time delivery, customer correspondence and smooth operations.Monitors operations performance to maximize productivity.Interfaces with customers (internal and possibly external) to understand customer needs and issues and ensure that the customers receive satisfactory standards of services.Delegate effectively to develop personnel and effectively balance the workload.Address employee issues/concerns and motivate the workforce to achieve department goals.Qualifications you must haveTypically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.Leading teams directly or indirectly.Experience with MRP/ ERP ...