Customer Service Associate

KaleMart24 (Drift Prime Corporation) is redefining the “convenience store” by offering a sanctuary of health-minded choices that make it easy for you to make thoughtful decisions. We make natural products not only accessible, but seamlessly integrated into your daily routine.

As a Customer Service Associate at KaleMart24, you will play a key role in delivering an exceptional customer experience. You will be responsible for meeting customer needs, providing information about our products and services, and resolving concerns quickly and effectively.

Work Location: 49 William St, Ottawa, ON K1N 6Z9

Key Responsibilities

• Welcome customers with courtesy and professionalism.
• Answer questions about products, services, and promotions.
• Process sales transactions and handle returns/exchanges accurately.
• Maintain cleanliness and organization of the workspace and service area.
• Collaborate with team members to reso...