Banque Nationale du Canada
Customer Service Agent, Financing
Job Description
Area(s) of interest: Advisory services, Call centres
Location(s): Montreal
As a Customer Service Agent for our call centres, you’ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You’ll have a positive impact on clients with your listening and advisory skills.
- Take calls from clients
- Answer questions related to financing products (personal loans, student loans, lines of credit, mortgage loans)
- Listen to clients’ needs and offer personalized solutions
- Help clients use our banking applications
- Refer clients with specialized needs to the correct sector
Our Client Contact centre is open Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturday and Sunday from 9:00 a.m. to 5:00 p.m. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance.
Your team
Our team values passiona...