Customer Sales & Service Representative

Overview

The Customer Sales and Service Representative provides direct support to Branch Managers and Sales Representatives by developing and maintaining LGG Industrial customer relationships, ensuring the Branch meets its growth targets, and handling sales inquiries and orders.

Responsibilities

• Maintain 100% commitment to safety policies and procedures.
• Partner with Sales Representatives to provide sales quotes.
• Process incoming inquiries into the company sales system.
• Quote customers using working knowledge of product offerings.
• Achieve budgeted Branch sales goals.
• Assist A/R personnel in creating and establishing new accounts and follow up on collections.
• Coordinate with Sales Representatives and Branch management to keep account activities updated.
• Monitor delivery date commitments and expedite where appropriate.
• Monitor customer-specific inventory for sales order fulfillment...