Dynacare
Customer Relations Program Manager Brampton
Job Description
Drive customer satisfaction as a Program Manager - Customer Relations at Dynacare in Brampton. Oversee client onboarding and ensure collaboration across teams in a hybrid environment.
Dynacare is looking for a full-time Program Manager to enhance customer operations. This permanent role focuses on managing the performance metrics of Customer Relations while leading the integration of clients from initial notification to successful go-live. You will partner with multiple departments to ensure a streamlined onboarding experience.
Key Responsibilities:
• Assist in executing departmental strategic goals
• Manage client onboarding procedures for efficiency
• Maintain communication among all stakeholders
• Ensure optimal results against performance metrics
• Foster positive client relations during projects
Requirements:
• BSc in Health Science or relevant laboratory experience
• PMP certification preferred
...
Dynacare is looking for a full-time Program Manager to enhance customer operations. This permanent role focuses on managing the performance metrics of Customer Relations while leading the integration of clients from initial notification to successful go-live. You will partner with multiple departments to ensure a streamlined onboarding experience.
Key Responsibilities:
• Assist in executing departmental strategic goals
• Manage client onboarding procedures for efficiency
• Maintain communication among all stakeholders
• Ensure optimal results against performance metrics
• Foster positive client relations during projects
Requirements:
• BSc in Health Science or relevant laboratory experience
• PMP certification preferred
...