Customer Happiness Associate (Asociado/a de Atención al Cliente) – México (Hybrid)

Customer Happiness Associate - Mexico | Future Opportunities at Clara

Join to apply for the Customer Happiness Associate - Mexico | Future Opportunities at Clara role at Clara .

About Clara

Clara is the leading spend management platform for companies in Latin America. Our end-to-end solution includes locally-issued corporate cards, bill pay, and our highly-rated software platform, used by thousands of successful companies across the region.

Backed by top investors including Accial Capital, Canary, Citi Ventures, Coatue, DST Global, General Catalyst, Goldman Sachs, ICONIQ Growth, Kaszek, Monashees, and Notable Capital, among others.

Role Overview

We are seeking a Customer Happiness Associate who will:

• Have experience in Fintech companies.
• Assist in resolving escalated issues through various channels.
• Troubleshoot, investigate, and document detailed notes in the admin syste...