IKO Industries
Customer-Focused Supply Chain Associate
Job Description
Join IKO Industries Ltd. as a Customer Supply Chain Associate, where you will directly assist customers in their inquiries and ensure smooth product delivery. The role is integral to maintaining customer satisfaction in a complex logistics environment.
This associate position leverages your strong communication and analytical skills to navigate a comprehensive supply chain network. You'll handle order entry, monitor updates, and proactively communicate changes while strengthening customer relationships that drive business success. Some travel across North America may be required.
Key Responsibilities:
• Manage daily customer inquiries via phone and email
• Navigate a network of 12 plants and 2 distribution centers
• Verify and enter orders accurately for timely dispatch
• Communicate updates to internal and external stakeholders
• Build strong customer relationships through site visits
Requirements:
• Strong customer relationship-building skills
• Detail-o...
This associate position leverages your strong communication and analytical skills to navigate a comprehensive supply chain network. You'll handle order entry, monitor updates, and proactively communicate changes while strengthening customer relationships that drive business success. Some travel across North America may be required.
Key Responsibilities:
• Manage daily customer inquiries via phone and email
• Navigate a network of 12 plants and 2 distribution centers
• Verify and enter orders accurately for timely dispatch
• Communicate updates to internal and external stakeholders
• Build strong customer relationships through site visits
Requirements:
• Strong customer relationship-building skills
• Detail-o...