Rosso Coffee Roasters
Customer-Focused Shift Supervisor at Rosso
Job Description
Join Rosso as a Shift Supervisor, focusing on fostering a welcoming environment while ensuring operational efficiency. Oversee baristas as they deliver exceptional experiences to every customer during your shifts.
This pivotal role supports the store manager to ensure smooth operations throughout the day. You will be responsible for supervising staff, opening and closing the store, and upholding Rosso’s reputation for quality. By effectively delegating tasks and monitoring standards, you will help maximize customer satisfaction.
Key Responsibilities:
• Support store management with daily operations
• Uphold cleanliness and quality standards in service
• Responsible for accurate store opening and closing
• Delegate and monitor tasks among baristas
• Provide feedback to management regarding team performance
Requirements:
• Proven leadership skills from prior supervisory roles
• Strong customer service orientation
• Knowledge of food safety and cleanliness...
This pivotal role supports the store manager to ensure smooth operations throughout the day. You will be responsible for supervising staff, opening and closing the store, and upholding Rosso’s reputation for quality. By effectively delegating tasks and monitoring standards, you will help maximize customer satisfaction.
Key Responsibilities:
• Support store management with daily operations
• Uphold cleanliness and quality standards in service
• Responsible for accurate store opening and closing
• Delegate and monitor tasks among baristas
• Provide feedback to management regarding team performance
Requirements:
• Proven leadership skills from prior supervisory roles
• Strong customer service orientation
• Knowledge of food safety and cleanliness...