Cintas
Customer-Focused Service Manager Windsor
Job Description
Lead the customer service team as a Service Manager with Cintas in Windsor, Ontario. Oversee team performance, customer satisfaction, and sales initiatives effectively.
As a Service Manager, you will directly manage a customer-facing team, focusing on hiring, performance management, and fostering a safe work environment. This role emphasizes resolving customer-related issues, training effective sales techniques, and conducting goodwill visits to maintain high customer satisfaction levels.
Key Responsibilities:
• Hire and manage performance of service team
• Drive resolution of customer-related issues
• Train team members on sales techniques
• Conduct goodwill visits to customer sites
• Support direct reports and make deliveries as needed
Requirements:
• High School Diploma; Bachelor’s Degree preferred
• Valid driver’s license for regulated vehicles
• Ability to meet physical job requirements
• Experience in industrial sales or customer service prefer...
As a Service Manager, you will directly manage a customer-facing team, focusing on hiring, performance management, and fostering a safe work environment. This role emphasizes resolving customer-related issues, training effective sales techniques, and conducting goodwill visits to maintain high customer satisfaction levels.
Key Responsibilities:
• Hire and manage performance of service team
• Drive resolution of customer-related issues
• Train team members on sales techniques
• Conduct goodwill visits to customer sites
• Support direct reports and make deliveries as needed
Requirements:
• High School Diploma; Bachelor’s Degree preferred
• Valid driver’s license for regulated vehicles
• Ability to meet physical job requirements
• Experience in industrial sales or customer service prefer...