Burnaby
Customer-Focused Guest Services Assistant Enhancing Visitor Experience
Job Description
Become a Guest Services Assistant dedicated to exceptional visitor interactions. Provide warm and efficient service, handle bookings, and address inquiries in a bustling community centre environment.
This position plays a vital role in ensuring smooth operations of check-ins and check-outs, confirming reservations, and processing payments. You will work closely with fellow staff to maintain high service standards and create memorable experiences for every guest who walks through the door.
Key Responsibilities:
• Manage all guest check-in and check-out processes
• Confirm room reservations and assist with bookings
• Address inquiries and provide guest support
• Maintain accurate financial transaction records
• Collaborate with team members for seamless service
Requirements:
• Completion of Grade 12 or equivalent experience
• Familiarity with standard customer service practices
• Skillful handling of cash and transactions
• Positive communication with ...
This position plays a vital role in ensuring smooth operations of check-ins and check-outs, confirming reservations, and processing payments. You will work closely with fellow staff to maintain high service standards and create memorable experiences for every guest who walks through the door.
Key Responsibilities:
• Manage all guest check-in and check-out processes
• Confirm room reservations and assist with bookings
• Address inquiries and provide guest support
• Maintain accurate financial transaction records
• Collaborate with team members for seamless service
Requirements:
• Completion of Grade 12 or equivalent experience
• Familiarity with standard customer service practices
• Skillful handling of cash and transactions
• Positive communication with ...