The Brick
Customer-Focused Appliance Service Technician
Job Description
Transform customer experiences as a Service Technician with Trans Global Service, offering a blend of technical support and outstanding customer service in appliance repair. Prioritize customer needs on every call.
Your role as a Service Technician involves direct interactions with customers, diagnosing appliance issues, and performing effective repairs. You will also handle inventory and manage service documentation. Effective communication about repair processes and customer needs is essential for building trust.
Key Responsibilities:
• Deliver professional in-home appliance servicing
• Conduct diagnostics to identify malfunctions
• Estimate repair costs, order parts, and manage inventory
• Keep detailed records of service work completed
• Maintain tools and ensure a safe working environment
Requirements:
• High school diploma or equivalent
• At least 2 years of appliance service experience
• Valid driving license with a good driving record
• Outst...
Your role as a Service Technician involves direct interactions with customers, diagnosing appliance issues, and performing effective repairs. You will also handle inventory and manage service documentation. Effective communication about repair processes and customer needs is essential for building trust.
Key Responsibilities:
• Deliver professional in-home appliance servicing
• Conduct diagnostics to identify malfunctions
• Estimate repair costs, order parts, and manage inventory
• Keep detailed records of service work completed
• Maintain tools and ensure a safe working environment
Requirements:
• High school diploma or equivalent
• At least 2 years of appliance service experience
• Valid driving license with a good driving record
• Outst...