Customer Experience Supervisor at Canadian Tire

Shape the customer service landscape as a Customer Service Supervisor at Canadian Tire—Store 465 in Halifax, NS. Lead your team to achieve high customer satisfaction and sales growth.
In this full-time role, you will be pivotal in supporting the Department Manager to uphold an exceptional customer experience. This includes training your team, addressing customer inquiries promptly, and ensuring operational standards are met. Your leadership will foster a culture of accountability that significantly impacts overall department performance and profitability.
Key Responsibilities:
• Promote a customer-first culture through effective coaching
• Oversee daily operations to meet established productivity goals
• Handle customer inquiries professionally and promptly
• Conduct quality inspections for department presentation
• Facilitate orientation and training for new hires
Requirements:
• Experience in retail sales and operations needed
• Previous supervisory expe...