Customer Experience Specialist At Tesla London

Join Tesla as a Customer Experience Specialist to deliver exceptional service and engaging experiences. Guide customers from showroom visits to vehicle delivery, making their Tesla journey memorable. In this role, you’ll serve as an ambassador of Tesla’s mission. You will engage customers in meaningful conversations, build personalized profiles, and inspire interest through product demonstrations. This position also involves educating current owners during delivery orientations and supporting the sales pipeline.

Key Responsibilities

• Welcome walk-in guests and initiate conversations
• Build personalized customer profiles and understand their purchase intent
• Inspire guests with tailored product demos
• Conduct engaging vehicle delivery orientations
• Capture guest information to support sales

Requirements

• 1+ years in customer service or sales experience
• Passion for Tesla's mission and EV innovat...