Appsierra Group
Customer Experience Specialist at Collavion
Job Description
Become a Customer Experience Specialist with Collavion in Vancouver, BC, and play a pivotal role in delivering exceptional service. Use your organizational expertise to ensure every project meets high customer satisfaction standards.
This role directly supports a leading client in the windows and doors sector, renowned for quality construction over 125 years. You will be integral in facilitating a best-in-class customer experience through effective project management and communication. Your contributions will lead to smoother installations and satisfied customers.
Key Responsibilities:
• Take ownership of customer projects from start to finish
• Answer customer inquiries and provide updates
• Coordinate installation and service scheduling
• Prepare customers thoroughly for their installation day
• Keep accurate records and track project details
Requirements:
• Prior experience in administrative or customer service roles
• Excellent organizational skills an...
This role directly supports a leading client in the windows and doors sector, renowned for quality construction over 125 years. You will be integral in facilitating a best-in-class customer experience through effective project management and communication. Your contributions will lead to smoother installations and satisfied customers.
Key Responsibilities:
• Take ownership of customer projects from start to finish
• Answer customer inquiries and provide updates
• Coordinate installation and service scheduling
• Prepare customers thoroughly for their installation day
• Keep accurate records and track project details
Requirements:
• Prior experience in administrative or customer service roles
• Excellent organizational skills an...