Enterprise
Customer Experience role at Enterprise Windsor
Job Description
Join Enterprise as a Customer Assistance Representative Senior in Windsor, Ontario, where customer satisfaction meets operational excellence. Provide invaluable support to customers, ensuring their rental experience is seamless and pleasant.
In this pivotal role at the Windsor Airport branch, you will utilize your customer service expertise to assist clients with their rental needs both in-person and over the phone. With responsibilities ranging from managing incoming calls to showcasing company offerings, you will be instrumental in enhancing customer experiences. Your role also includes processing returns, offering directions, and ensuring the vehicles are maintained appropriately, promoting a safe and welcoming environment for all.
Key Responsibilities:
• Manage incoming customer inquiries and reservations
• Greet customers warmly upon their arrival
• Assist in processing vehicle returns and check-ins
• Explain rental terms and available options effectively
• Cl...
In this pivotal role at the Windsor Airport branch, you will utilize your customer service expertise to assist clients with their rental needs both in-person and over the phone. With responsibilities ranging from managing incoming calls to showcasing company offerings, you will be instrumental in enhancing customer experiences. Your role also includes processing returns, offering directions, and ensuring the vehicles are maintained appropriately, promoting a safe and welcoming environment for all.
Key Responsibilities:
• Manage incoming customer inquiries and reservations
• Greet customers warmly upon their arrival
• Assist in processing vehicle returns and check-ins
• Explain rental terms and available options effectively
• Cl...