Indigo Books & Music

Customer Experience Representative at Indigo

📍 Location
ottawa, on
⏰ Job Type
Full-time
📅 Posted
June 16, 2026

Job Description

Be a key part of the Indigo team as a Customer Experience Representative. Embrace your passion for books while creating joyful experiences for customers and supporting the store's daily operations.
This permanent role requires you to cultivate a welcoming environment in the store while engaging with customers. Your responsibilities include leveraging product stories to connect with shoppers and maintaining operational excellence. A flexible schedule is essential, including early mornings and weekends.
Key Responsibilities:
• Create a vibrant and inviting store atmosphere
• Engage customers and add joy to their shopping experience
• Conduct inventory counts and manage stock efficiently
• Utilize merchandising standards for product displays
• Share insights and contribute to team improvements
Requirements:
• Experience in retail preferred but not mandatory
• Strong adaptability and willingness to learn
• Ability to lift items up to 40 pounds
• Availabi...

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