Customer Experience Associate

Job Title

Customer Experience Associate

Work Location

New Westminster, British Columbia, Canada

Hours

15

Line Of Business

Personal & Commercial Banking

Pay Details

$22.50 - $28.33 CAD

Job Summary

TD Canada Trust is the frontline of TD Bank, focusing on building deep customer relationships. The Customer Experience Associate works at a branch, performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

• Process financial transactions such as deposits, withdrawals and bill payments according to standardized procedures.
• Understand customer needs and recommend banking solutions, exercising discretion with confidential matters.
• Respond to and resolve customer concerns, escalating non‑standard activities as necessary.
• Achieve assigned goals by promoting solutions and complet...