Layer 6 AI
Customer Experience Associate
Job Description
Customer Experience Associate
Work Location: Kingston, Ontario, Canada
Hours: 20
Line of Business: Personal & Commercial Banking
Pay: $22.00 - $27.21 CAD
TD Canada Trust is the frontline of TD Bank, building lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective customers. Our customer experience associates work in the branch, understanding customer needs and identifying opportunities to promote products and services while ensuring a positive customer experience.
Key Responsibilities
- Process financial transactions such as deposits, withdrawals, and bill payments in accordance with standardized operating procedures, industry regulations, and TD’s Code of Conduct and Ethics.
- Understand and determine customer needs to recommend solutio...