Customer Engagement Specialist At Goeasy Kitchener

Become a key player in customer empowerment as a Customer Engagement Specialist with easyhome, part of the goeasy group. Deliver exceptional service that enhances financial well‑being for our clients. The role involves interacting with customers to understand their unique financial needs, managing accounts, maximizing sales through strategic upsells, and maintaining an engaging retail atmosphere. With a focus on customer satisfaction, you will foster long‑term relationships and navigate challenging conversations with empathy.

Key Responsibilities

• Engage customers and assess their financial leasing needs
• Accurately manage and update customer accounts
• Maximize retail sales through effective product presentation
• Assist in retail operations and ensure cleanliness
• Support delivery and collection activities as needed

Requirements

• Proven sales and communication skills
• Retail or service experien...