Abbott
Customer Engagement Manager at Abbott
Job Description
Drive customer engagement as a Customer Engagement Manager with Abbott Nutrition in St-Laurent. Your focus will be on executing effective CRM strategies for maximizing retention and loyalty.
In this dynamic role, you will lead the planning and execution of CRM marketing campaigns. Collaboration with internal and external partners will be key to deliver personalized experiences. This position leverages your analytical skills to inform business strategies and enhance customer relationships.
Key Responsibilities:
• Lead CRM campaign development based on customer data analysis
• Create and optimize journeys across the customer lifecycle stages
• Ensure compliance with data privacy laws and ethical practices
• Provide insights to senior leadership to optimize campaign effectiveness
• Oversee vendor relationships and budget management for CRM initiatives
Requirements:
• Degree in marketing, data analytics, or similar field
• 3-5 years of relevant experience in C...
In this dynamic role, you will lead the planning and execution of CRM marketing campaigns. Collaboration with internal and external partners will be key to deliver personalized experiences. This position leverages your analytical skills to inform business strategies and enhance customer relationships.
Key Responsibilities:
• Lead CRM campaign development based on customer data analysis
• Create and optimize journeys across the customer lifecycle stages
• Ensure compliance with data privacy laws and ethical practices
• Provide insights to senior leadership to optimize campaign effectiveness
• Oversee vendor relationships and budget management for CRM initiatives
Requirements:
• Degree in marketing, data analytics, or similar field
• 3-5 years of relevant experience in C...