MCI
Customer-Centric Sales Representative Role
Job Description
Join MCI as a Sales Representative in Sydney, NS, where you'll support leading brands by connecting with customers to deliver exceptional service. Upsell and educate prospects while benefiting from comprehensive training.
This role emphasizes customer engagement, requiring excellent communication and problem-solving skills. You will be responsible for making calls, educating clients about products, and managing accounts effectively. Enjoy a dynamic work environment that encourages teamwork and growth.
Key Responsibilities:
• Conduct outbound and inbound calls courteously
• Identify upsell opportunities and educate customers
• Resolve customer issues and recommend solutions
• Accurately document all customer interactions
• Maintain compliance with established policies
Requirements:
• Must be at least 18 years old
• High school diploma or equivalent required
• Strong verbal and written communication skills
• Basic proficiency in Microsoft Office tools<...
This role emphasizes customer engagement, requiring excellent communication and problem-solving skills. You will be responsible for making calls, educating clients about products, and managing accounts effectively. Enjoy a dynamic work environment that encourages teamwork and growth.
Key Responsibilities:
• Conduct outbound and inbound calls courteously
• Identify upsell opportunities and educate customers
• Resolve customer issues and recommend solutions
• Accurately document all customer interactions
• Maintain compliance with established policies
Requirements:
• Must be at least 18 years old
• High school diploma or equivalent required
• Strong verbal and written communication skills
• Basic proficiency in Microsoft Office tools<...