Customer Care Representative (Santiago de Querétaro)

Description

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300million people access information about the currencies that matter to them and over people used us to send money overseas.

About this role

As a Customer Care Representative at Xe, you will be the first point of contact for our customers, providing exceptional service and support for their international money transfer and currency exchange needs. You will handle inquiries, resolve issues efficiently, and ensure a seamless customer experience through clear communication and problem‑solving. This role requires a customer‑focused mindset, attention to detail, and the ability t...