Park Mazda
Customer Care Representative at Park Mazda
Job Description
Join Park Mazda as a Service Appointment Coordinator, delivering stellar customer service to callers and clients. This in-person role encourages your passion for helping people through scheduling and communication.
As a Service Appointment Coordinator at Park Mazda, you will engage customers via phone, text, and email, assisting them with appointments and service inquiries. Strong communication skills and a positive attitude are essential, as you'll also maintain customer records and work closely with the Service Department for optimal experiences. No automotive background? No worries—training is provided.
Key Responsibilities:
• Answer customer inquiries via multiple channels
• Schedule and confirm service appointments
• Follow up with customers for service reminders
• Maintain accurate records in our CRM system
• Deliver timely and professional service
Requirements:
• Excellent communication and interpersonal skills
• Dependable, organized, and detail-or...
As a Service Appointment Coordinator at Park Mazda, you will engage customers via phone, text, and email, assisting them with appointments and service inquiries. Strong communication skills and a positive attitude are essential, as you'll also maintain customer records and work closely with the Service Department for optimal experiences. No automotive background? No worries—training is provided.
Key Responsibilities:
• Answer customer inquiries via multiple channels
• Schedule and confirm service appointments
• Follow up with customers for service reminders
• Maintain accurate records in our CRM system
• Deliver timely and professional service
Requirements:
• Excellent communication and interpersonal skills
• Dependable, organized, and detail-or...