Modivcare
Customer Advocate Supervisor - Onsite - Philadelphia, PA
Job Description
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for an experienced Dispatch/Customer Advocate Supervisor to join our team, This position is responsible for assuring timely services for clients from sub-contracted providers to include oversight/management of all relations with subcontractor providers.
This position…
+ Ensures all contract regulations are enforced.
+ Works closely with other departments to foster collaboration and alignment in achieving performance criteria.
+ Oversees the trip assignment process.
+ Implements alternative transportation options such as public transit, recipient reimbursement, or volunteer/ independent driver systems.
+ Partners with transportation providers to address and resolve transportation issues.
+ Recommends and implements improvemen...
Modivcare is looking for an experienced Dispatch/Customer Advocate Supervisor to join our team, This position is responsible for assuring timely services for clients from sub-contracted providers to include oversight/management of all relations with subcontractor providers.
This position…
+ Ensures all contract regulations are enforced.
+ Works closely with other departments to foster collaboration and alignment in achieving performance criteria.
+ Oversees the trip assignment process.
+ Implements alternative transportation options such as public transit, recipient reimbursement, or volunteer/ independent driver systems.
+ Partners with transportation providers to address and resolve transportation issues.
+ Recommends and implements improvemen...