Mohawk Industries, Inc.
Customer Account Management Representative
Job Description
Become a vital part of Dal-Tile's Customer Service team as a Customer Account Management Representative. This role centers on managing customer interactions and sales processes effectively.
Dal-Tile seeks a customer service professional with a minimum of three years' call center experience. You will process sales transactions, answer inquiries, and support customer account management in a fast-paced environment. Strong organizational and problem-solving skills are crucial for this role.
Key Responsibilities:
• Manage customer inquiries and product information
• Process orders and handle transaction updates
• Answer high volume inbound calls accurately
• Partner with internal teams to resolve order issues
• Fulfill additional duties for team projects
Requirements:
• High School Diploma or GED equivalent
• 3+ years of relevant customer service experience
• Knowledge of the textile industry preferred
• Strong communication and relationship building skil...
Dal-Tile seeks a customer service professional with a minimum of three years' call center experience. You will process sales transactions, answer inquiries, and support customer account management in a fast-paced environment. Strong organizational and problem-solving skills are crucial for this role.
Key Responsibilities:
• Manage customer inquiries and product information
• Process orders and handle transaction updates
• Answer high volume inbound calls accurately
• Partner with internal teams to resolve order issues
• Fulfill additional duties for team projects
Requirements:
• High School Diploma or GED equivalent
• 3+ years of relevant customer service experience
• Knowledge of the textile industry preferred
• Strong communication and relationship building skil...