TripleTen
Crisis Manager (with Portuguese)
Job Description
**TripleTen** _is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack Development, Quality Assurance (QA) and Data Analytics._
We are looking to hire a **Crisis Manager. **The main function of this manager is to work with all REFUNDS and DROP OUT cases (students who stopped paying but have not submitted any return request).
**_
Please submit all resumes or CV's in English._**
**Requirements**:
- Advanced level of English (C1) and Portuguese (C1).
- High listening skills (every detail mentioned in the conversation with the client matters).
- Excellent level of argumentation and conviction.
- At a minimum, experience in the sales sector is required to be able to structure the conversatio...
We are looking to hire a **Crisis Manager. **The main function of this manager is to work with all REFUNDS and DROP OUT cases (students who stopped paying but have not submitted any return request).
**_
Please submit all resumes or CV's in English._**
**Requirements**:
- Advanced level of English (C1) and Portuguese (C1).
- High listening skills (every detail mentioned in the conversation with the client matters).
- Excellent level of argumentation and conviction.
- At a minimum, experience in the sales sector is required to be able to structure the conversatio...