Link-Worldwide
Copy Of Country Client Operations Leader (Xico)
Job Description
Company Description
ID: REF*****POur Country Client Operations Leader is a person responsible for leading E2E process for respective country/-ies including delivery to Clients, lead and contribute to develop team IV, SO, RD and CI teams, is accountable for implementation of strategic programs in delivery process for respective country/-ies, and is the single point of contact for the BAU Ops topics.
Responsibilities
- E2E processes accountability on the country level in Operations.
- Accountability for planning and execution production tasks for all departments: IV, SO, RD and CI.
- Delivering the best quality of managed processes (all KPI's management and first-time right-on country level).
- Initiate and coordinate quality & process improvement activities and projects within the E2E process.
- Develops or modifies programs to increase productivity and quality.
- E2E- Accountable for any new activities or projects tha...