Olympus Corporation
Coord., Customer Solutions - OCI
Job Description
Working Location:
Ontario, Richmond Hill
Workplace Flexibility:
Hybrid
Job Description
The Coordinator, Customer Solutions - OCI supports sales and field service teams by overseeing the processing and fulfillment of customer orders, responding promptly to inquiries from customers and sales teams, and providing exceptional customer service to achieve optimal satisfaction. The role continually maintains and expands understanding of order-entry, inquiry, financial systems, and procedures, operating within policy and procedure guidelines.
Primary Responsibilities
Sales and Service Order Entry
Quotes and Quote Revisions
System Management Knowledge
Policy and Procedure Compliance
Record Keeping
Job Duties
Represent Olympus professionally in email conversations with effective communication skills.
Continually maintain and expand understanding of order-entry, inquiry an...
Ontario, Richmond Hill
Workplace Flexibility:
Hybrid
Job Description
The Coordinator, Customer Solutions - OCI supports sales and field service teams by overseeing the processing and fulfillment of customer orders, responding promptly to inquiries from customers and sales teams, and providing exceptional customer service to achieve optimal satisfaction. The role continually maintains and expands understanding of order-entry, inquiry, financial systems, and procedures, operating within policy and procedure guidelines.
Primary Responsibilities
Sales and Service Order Entry
Quotes and Quote Revisions
System Management Knowledge
Policy and Procedure Compliance
Record Keeping
Job Duties
Represent Olympus professionally in email conversations with effective communication skills.
Continually maintain and expand understanding of order-entry, inquiry an...