Reliance
Contract Workforce Planning Analyst Role
Job Description
Elevate your career with Reliance as a Workforce Planning Analyst on a 4-month contract. Focus on enhancing service delivery through effective analysis and capacity management.
This contract role allows you to integrate with powerful teams focusing on customer satisfaction. Conduct assessments of daily capacity and adjust resources accordingly. Your problem-solving skills will facilitate communication between technicians and management, ensuring services are rendered as promised.
Key Responsibilities:
• Monitor and assess capacity reports to ensure adequacy
• Engage with field technicians to confirm service delivery
• Identify staffing shortages and propose solutions
• Analyze impacts on service stemming from environmental changes
• Build strong inter-departmental relationships for optimal outcomes
Requirements:
• Customer service experience preferred
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills<...
This contract role allows you to integrate with powerful teams focusing on customer satisfaction. Conduct assessments of daily capacity and adjust resources accordingly. Your problem-solving skills will facilitate communication between technicians and management, ensuring services are rendered as promised.
Key Responsibilities:
• Monitor and assess capacity reports to ensure adequacy
• Engage with field technicians to confirm service delivery
• Identify staffing shortages and propose solutions
• Analyze impacts on service stemming from environmental changes
• Build strong inter-departmental relationships for optimal outcomes
Requirements:
• Customer service experience preferred
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills<...