Consultant, Production Application Support

We’re building a relationship‑oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

Job Overview

You’ll be joining CIBC’s Application Operations Simplii & CBFAT (CRM, Corporate & Investment Banking, Finance and Adjudication Technology) team. You’ll be responsible for providing investigation and second level support on client issues, technical issues, system/web site outages and questions from all internal and external applications by maintaining, prioritizing and addressing to respective CIBC technology groups and vendors. You’ll be responsible for maintaining the production applications and day‑to‑day operational activities, managing escalations and modifying established p...