Community-Focused Climbing Gym Manager

Lead Top Out Climbing Co-op in Powell River as a passionate Climbing Gym Manager. Oversee operations, deliver excellent customer service, and foster community engagement in a welcoming climbing environment.
Top Out Climbing Co-op is seeking a motivated individual to manage daily gym operations. This part-time role requires strong leadership and customer service skills, ensuring a safe and engaging atmosphere for members and guests. You will implement programs, manage bookings, and supervise staff to support the co-op’s mission.
Key Responsibilities:
• Oversee gym operations and front desk shifts
• Deliver outstanding customer service and member experience
• Manage bookings for groups, lessons, and events
• Supervise, hire, and train front desk staff
• Ensure high-quality route setting and conduct safety inspections
Requirements:
• 2-3 years of customer service experience
• Familiar with point of sale systems like Square
• Experience using climbing gym C...