Commercial Collections Supervisor, 1-90-Days

**Orion, A Concord** **Company** is a leading provider of credit administration and loan servicing solutions in capital markets, delivering innovative financial technologies that support a wide range of specialty finance clients.
We are on a mission to transform the way servicing platforms operate through cutting-edge tools, robust support, and a client-first mindset.
As Commercial Collections Supervisor is responsible for overseeing all collection activities and ensuring optimal performance of the 1-90-day delinquency team.
This role focuses on supervising and training staff, reviewing contracts, and coaching team members to enhance their collection effectiveness.
The supervisor conducts interviews, manages performance reviews, addresses complaints, and removes operational roadblocks to support team success.
As the primary point of contact for client-related collection issues, the supervisor provides guidance and recommendations on accelerated collection efforts...