Collections Team Lead & Operations Manager

Sutherland seeks a Team Manager in Barranquilla to lead a team of collection specialists within the PNC program. The ideal candidate will have over one year of leadership experience in collections or related fields, strong analytical skills, and B2 English proficiency.

The role involves driving operational performance, managing team productivity, and ensuring compliance with regulations. Strong communication and organizational skills are essential for success in this fast-paced environment.

Familiarity with collections regulations and Microsoft Office applications is preferred.