goeasy Ltd.
Collections Representative at LendCare
Job Description
Elevate your career with LendCare as a Collections Representative focused on customer support and account management. This role involves negotiating repayment plans and providing empathetic solutions.
As part of the goeasy family, LendCare seeks a Collections Representative who excels in customer service and financial negotiations. In this role, you will make outbound calls, handle overdue accounts, and document activities proficiently. Your goal is to help customers through effective communication and problem-solving.
Key Responsibilities:
• Make outbound calls to negotiate repayment plans
• Manage accounts and collection activities on overdue loans
• Demonstrate empathy and offer customer-first solutions
• Document all collections activities with precision
• Complete initial trace work using online tools
Requirements:
• 1–2 years of experience in collections or customer service
• Familiarity with automated dialer systems preferred
• Strong verbal and ...
As part of the goeasy family, LendCare seeks a Collections Representative who excels in customer service and financial negotiations. In this role, you will make outbound calls, handle overdue accounts, and document activities proficiently. Your goal is to help customers through effective communication and problem-solving.
Key Responsibilities:
• Make outbound calls to negotiate repayment plans
• Manage accounts and collection activities on overdue loans
• Demonstrate empathy and offer customer-first solutions
• Document all collections activities with precision
• Complete initial trace work using online tools
Requirements:
• 1–2 years of experience in collections or customer service
• Familiarity with automated dialer systems preferred
• Strong verbal and ...