Cloud Operations Support Engineer (Bogotá)

Responsibilities

• Support Geounits, internal users and solutions teams to ensure the appropriate cloud solution in DELFI is deployed for customers (internal or external) and adoption is addressed.
• Provide headquarters technical support for field locations to position and deploy various solutions.
• Develop solution‑design capabilities to ensure successful deployment of cloud solutions.
• Continuously capture best‑practice knowledge.
• Conduct technology watch, track trends to improve cloud designs and deployments, and share knowledge with solution teams and engineering.
• Ensure successful client onboarding to their DELFI environment.
• Manage infrastructure and image customizations in line with cloud‑adoption processes.
• Engage with Geounits across the sales cycle to provide technical advisory (client presentations, workshops, deployment assessment, solution design) and contribute to the technical proposal.