Client Service Representative at CIBC

Elevate client relationships with CIBC as a Client Service Representative in Sutton, QC. Leverage your financial knowledge to support clients' banking needs while ensuring a first-class experience.
As part of the Personal and Business Banking Team, you will assist clients with transactions and answer inquiries in a dynamic Banking Center setting. Your role is vital in connecting clients to appropriate team members and enhancing their experience with various financial services products. Flexibility in working hours, including evenings and weekends, is required as you may assist across multiple banking centers.
Key Responsibilities:
• Engage with clients to manage accounts effectively
• Assist and resolve client inquiries and issues
• Introduce clients to mobile banking and technological tools
• Support clients in achieving their financial goals
• Collaborate with other teams to provide solutions
Requirements:
• Strong background in client service and financial...