Client Relationship Specialist in Healthcare

Shape healthcare benefits for not-for-profit organizations as a Client Relationship Specialist with Healthcare Collaborative Benefits. Your role focuses on improving client interactions and managing employee benefit programs.
As a Client Relationship Specialist reporting to the Vice President, Client Experience, you will facilitate connections between healthcare organizations and service providers. Your expertise in employee benefit programs will ensure smooth implementation and ongoing management, enhancing participant experiences and addressing inquiries swiftly.
Key Responsibilities:
• Implement and manage employee benefit programs for participants
• Address escalated queries with service providers
• Monitor and report on Mandatory Obligations and KPIs
• Ensure accurate communication between participants and service providers
• Collaborate with leadership on special projects
Requirements:
• 5-7 years in Group Benefits industry roles
• Experience with he...