Client Relationship Manager at iA Financial Group

Drive client satisfaction and foster relationships as a Client Relationship Manager with iA Financial Group. Your expertise in group insurance will ensure tailored solutions meet client needs and expectations.
In this pivotal role, you will manage key client interactions and collaborate with sales and education teams to enhance service delivery. Leveraging your in-depth knowledge of group insurance, you will participate in service meetings, provide ongoing support, and deliver comprehensive training to clients. Your focus on establishing trust and maintaining strong relationships will enable you to effectively resolve client escalations and drive value.
Key Responsibilities:
• Cultivate long-term business relationships with clients
• Conduct service meetings and training sessions for clients
• Address client expectations and manage potential escalations
• Collaborate with sales to identify new business opportunities
• Evolve service models to enhance client satisfa...